JOOD Support

Need help with JOOD? Contact support using the email address below.

Information to Include

To help us understand and resolve your issue, include:

• A short description of the problem
• The email address associated with your JOOD account, when relevant
• Your device type, such as iPhone or Android
• Your operating-system version, when known
• Your JOOD app version
• The steps that caused the problem
• A screenshot, when useful and safe to share
• Any error message shown by JOOD

Never send your password, sign-in code, complete payment-card information, or other unnecessary sensitive information.

Common Support Topics

• Sign-in and account-access problems
• Chat or AI-response errors
• Image-generation problems
• File, photo, camera, or voice-input issues
• Rewarded advertisements and usage limits
• Subscription or purchase questions
• Language, dialect, or personality settings
• Privacy and data requests
• Account-deletion assistance
• Bug reports and accessibility feedback

Account Deletion

To permanently delete your JOOD account, use the in-app Delete Account option or visit:

JOOD Account Deletion

Privacy Questions

For information about how JOOD processes data, review:

JOOD Privacy Policy

Terms of Service

The rules governing use of JOOD are available at:

JOOD Terms of Service

Response Times

Support requests are reviewed as soon as reasonably possible. Response times may vary depending on request volume, issue complexity, verification requirements, and time-zone differences.

JOOD support is not an emergency service. For an immediate safety, health, or security emergency, contact the appropriate local emergency service or qualified professional.

Developer Information

Developer: Sajjad Majeed
Country: Iraq
Support email: sajjadaphro@gmail.com